Are typical business hours are Monday - Friday 8:00AM-5:00PM EST.    

We are reachable by the following methods:

- Submit a ticket 24/7/365 by emailing or by going to and completing a short form describing your issue.

- Phone at 260-302-1300

- Text is available at 260-302-1142 temporarily.  We are working on a more reliable texting solution to be able to have texting to our main business line 260-302-1300.

Any trouble tickets received outside of these hours and holidays will be prioritized and handled accordingly.  If it is not an urgent request, you will receive a response the next business day.