General

Bales Technology Business Hours
Are typical business hours are Monday - Friday 8:00AM-5:00PM EST.     We are reachable by the following methods: - Submit a ticket 24/7/365 by email...
Fri, Jan 29, 2021 at 10:46 AM
Submit a ticket by sending an email
We know how busy things can get and you may not have time to fill out a form stating your problem.  This is why we have implemented an Email to Ticket optio...
Wed, Jan 20, 2021 at 3:05 PM
As a managed customer, how can I create a ticket from my desktop?
Typically this method is utilized when you want something resolved but it is not an urgent matter, but you happened to think about it and wanted to report i...
Wed, Jan 20, 2021 at 3:00 PM
How do I pay for my invoice?
Your Office Manager should have received an invoice via email stating the amount and how to pay.   If you cannot find this invoice, please ask us to resend ...
Wed, Jan 20, 2021 at 2:53 PM